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Concorde reaches for the sky
Published: Wednesday 26th of March 2014 | Author: Holly | Category: Concorde Auto Centre
Concorde Auto Centre has grown into the UK’s largest independent MOT, tyre and service facility since it was established in 1977. As part of its ongoing £7-million investment in quality and expansion – it is now opening its new Head Office and servicing facility on the Brackmills Business Park on the main roundabout into the Park next to Barclaycard . Almost any job, big or small, can now be undertaken on cars and vans, from MoT tests at £20 and servicing through to engine rebuilds and clutches – and all to the highest industry standards.
However, Concorde also prides itself on its customer service, with a charter that includes comfortable reception and waiting areas equipped with television, wi-fi and refreshment facilities, high levels of communication and transparency about jobs done, trustworthy quotes, responses to all customer requests and a thorough checking of all work before vehicles are returned to owners. “We aim to offer main dealership levels of reliability and excellence, only at much cheaper independent rates,” explained co-owner Andy Wood.
And those prices are very economical when compared to rivals, with MoTs currently at £20, tyres from £25, brakes from £30 and a car servicing at lower prices than main dealers but always using original equipment parts and keeps cars within manufacturers warranties.
Concorde will always do its best to ensure it offers the most cost effective solution for your vehicle needs. Yet there is also the peace of mind that jobs will be done to the exacting and professional standards Concorde prides itself on delivering, carried out by highly-trained and experienced staff.
In a high profile demonstration of its commitment to putting the customer first, Concorde has just purchased a fleet of brand new vehicles as courtesy transport for drivers having their own ones worked on. These are Brand new Suzuki Swifts and BMW 1 series M Sports. All are finished in Concorde’s eye-catching house colour of vibrant orange. “We don’t think many independent auto centres can offer such a fresh and exciting range of cars for customers to borrow,” commented Andy Wood. “But it’s all part of the Concorde creed.” For commercial customers, a courtesy van is also available.
Concorde’s burgeoning reputation has already seen business volumes grow by 120 per cent in only four months, a quite remarkable level of growth given the current financial climate. “But this is proof that we must be doing a lot of things very right,” remarked Andy. “We’ve got a very loyal and ever-expanding customer base. But we’ll never take them for granted and will always deliver our very best for them.
Concorde Northampton launches on the 4th of May 2014.
Come celebrate with us! See details at https://www.facebook.com/events/1432281630344995/
About Concorde Auto Centre
With branches in Cambridge, Coventry, Leicester, Milton-keynes, Northampton, Norwich, Oxford, Peterborough, Swindon and Wisbech, Concorde Auto Centre offers a wide range of professional services with highly trained auto technicians always on hand to fit new parts or to offer advice to our loyal customers. Call us today to get the best prices on new car tyres fitted, winter car tyres fitted, wheel alignment, car exhaust systems, air conditioning recharges, replacement brake pads and discs, booking in your car for its MOT, car servicing, cambelts, shock absorbers, engine rebuilds, vehicle diagnostics, clutches, batteries, tow bars, turbo inspection and car gearboxes
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"I called asking whether Concorde could fit me in on that day! Unfortunately they couldn't but they did everything they could to fit me in the next day. The customer service was excellent and my tyres were fitted in no time at all! "
STEPH - 25 Sep 2013