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Electronic Service Records cause issues for Fleets – Concorde has the solution
Published: Wednesday 21st of May 2014 | Author: Holly | Category: Fleet Management
More and more car manufacturers – especially prestige marques - are switching to Electronic Service Records and moving away from the traditional stamp in your service book. This initially caused issues for many fleet operators who found that many independent garages were unable to process them.
“About 30% of our fleet is premium brands,” one fleet operator tells us. “A lot of them have an electronic service record stored in the vehicle rather than having a handbook which is stamped when the vehicle has been serviced.”
‘’We used to have to get the vehicle into the dealer network to get the record up to date or it would affect the resale value until we spoke to Concorde”
Because of changes to EU regulations, the service records are now available to all garages and here at Concorde we make sure we are able to offer the best and most up to date service to all our customers. We are registered to access all main manufacturers’ servicing records including BMW, Audi, and Mercedes-Benz taking away the need to take your vehicle to a main dealer.
No matter what car or van you have in your fleet, Concorde Auto Centre can better your main dealer price, whilst giving main dealer beating service and guarantees using OE Parts fitted only by fully qualified technicians ensuring it is kept within warranty.
And if your car needs an MOT test at the same time - you can have that for FREE!
We also offer new BMW Courtesy cars for you to use, fantastic customer waiting areas with drink and food facilities and free Wi-Fi help towards main dealer beating service and friendly to boot!
About Concorde Auto Centre
With branches in Cambridge, Coventry, Leicester, Milton-keynes, Northampton, Norwich, Oxford, Peterborough, Swindon and Wisbech, Concorde Auto Centre offers a wide range of professional services with highly trained auto technicians always on hand to fit new parts or to offer advice to our loyal customers. Call us today to get the best prices on new car tyres fitted, winter car tyres fitted, wheel alignment, car exhaust systems, air conditioning recharges, replacement brake pads and discs, booking in your car for its MOT, car servicing, cambelts, shock absorbers, engine rebuilds, vehicle diagnostics, clutches, batteries, tow bars, turbo inspection and car gearboxes
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"My husband usually deals with most things that has to be done to my car. But the tyres needed changing and I was the only one available to take it in. I wasn't really looking forward to going. But once there, I dont know what I was bothered about. The staff were friendly, my car was taken care of and all I had to do was sit in the customer room and watch tv. It had all been pre paid for, so I just had to sign the invoice. The mechanic Iinformed me that he had looked at things like brake pads and that all was well. I wasn't expecting the extra service. So 10/10 for Concorde. I will be using them ( myself) when I next need to and will also recommend them ."
MRS ANON - 03 Apr 2014